Comprehensive management solutions for freeholders, management companies, and buildings with right to manage.
We handle the regulatory, financial, and operational complexity so you can focus on what matters. Every building is unique our approach adapts to your needs.
Initial Assessment & Planning
We review your building's structure, lease terms, and current management arrangements to design a tailored service package.
Service Charge & Financial Management
We calculate, budget, bill, and collect service charges and ground rent with full accounting transparency and external auditor liaison.
Maintenance & Contractor Oversight
We establish and monitor cleaning, maintenance, and gardening contracts to ensure quality and compliance with lease covenants.
Regulatory & Legal Compliance
We ensure all statutory requirements and lease obligations are met, including leaseholder approvals, subletting, and pet permissions.
Resident Communication & Governance
We organise board meetings, distribute newsletters, maintain required records, and issue share and membership certificates.
Why Choose Gateway
Full compliance with lease covenants, statutory requirements, and leaseholder regulations. We handle the legal complexity so you don't have to.
Detailed service charge budgets, itemised billing, and full accounting transparency with regular reporting and external auditor coordination.
Regular newsletters, organised board meetings, responsive enquiry handling, and clear governance. Every resident knows what's happening in their building.
Our Track Record
We manage residential and mixed-use buildings across England and Wales, handling everything from service charge administration to regulatory compliance. Our clients range from freeholders and resident management companies to property developers preparing buildings for handover.
Blocks Managed
Client Satisfaction
Service Charges Managed Annually
Units Under Management
Whether you're a freeholder, management company, or developer preparing for handover, we're ready to discuss a management package tailored to your building. Get in touch for a free consultation.
What's the difference between block management and property management?
Block management focuses on the common areas, shared services, and regulatory compliance for multi-unit residential buildings (flats, apartments). We manage service charges, maintenance contracts, and leaseholder governance. Property management typically covers individual rental properties. Both require expertise, but block management involves additional legal and financial complexity specific to leasehold law.
Do you manage buildings with mixed tenure (owner-occupiers and renters)?
Yes. Mixed-tenure buildings are common, and we have experience managing them. We work with freeholders, resident management companies, and leaseholders with right to manage. Our approach ensures fair treatment of all residents and clear communication across different ownership structures.
What happens if a leaseholder wants to sublet, modify their flat, or keep a pet?
We handle the approval process. We review lease terms, advise leaseholders on requirements, liaise with freeholders or management companies, and ensure all modifications comply with lease covenants and building regulations. We aim to make the process straightforward for residents whilst protecting the building's interests.
How do you calculate and manage service charges?
We prepare detailed annual budgets based on anticipated maintenance, cleaning, gardening, insurance, and statutory costs. We then bill leaseholders proportionally (usually by unit or floor area), collect payments, and provide itemised accounts. We also liaise with external accountants and can provide full financial transparency on request.
What if our building has specific issues or a complex lease structure?
Every building is unique. We start with a thorough assessment of your lease, building condition, resident needs, and current arrangements. We then design a tailored service package — you don't have to accept a one-size-fits-all solution. Contact us to discuss your specific situation.
How often do you inspect the building and communicate with residents?
We conduct regular site inspections to monitor maintenance standards and identify issues early. We also organise board meetings, distribute newsletters, and respond to resident enquiries promptly. Communication frequency and format depend on your building's needs — we'll agree this with you upfront.
Regulated, insured, and trusted by industry bodies.
