Finding the Best Tenants with Our Lettings Service in Croydon, Purley, Sutton and Bromley

Our aim is to make renting in London a simple and transparent process, for both landlords and tenants. As an independent agency we find suitable tenants for your property at an affordable price - no complicated charges, or the renewal fees that you’ll find with traditional agencies. Our team will be there to ensure your transaction runs smoothly, and are always on hand to advise you on important matters, such as:

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• Finding suitable tenants

• Managing Tenants' Deposit Protection Schemes

• Issuing section notices that require tenants to move out

• Assured Shorthold Tenancy agreements (ASTs)

• Inventories/condition reports, check-ins, and check-outs

• Other legal matters affecting your property

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We offer extensive experience, modern marketing methods and direct communications, saving our landlords time, money and hassle with a first-rate service that’s rarely found on the high street.

Whether you are looking for families or professionals, we find ideal tenants for your property. Our lettings service includes:

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• Marketing your property across all channels

• Professional photograph and floor plans created

• Complete viewings of properties

• Finding and vetting references from tenants

• Creating the contracts and protecting your deposit.

• Negotiating and handling offers

• Carrying out checks on inventory and tenants

• No renewal fees

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Full management fees for landlords

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   Tenant find only Fees:

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• A one off fee of 1 month’s rent, plus VAT (This includes all the paperwork for the tenancy)

• No recurring annual fees

• Additional services available on request. 

   Full Management: 

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• A monthly fee of 14.4 % of the rent value  (this is equal to 12% plus VAT).

• Portfolio landlord discounted full management fee of 12.5% (this is equal to 10.5% plus VAT)

• One of fee from £420 (incl. VAT) for every new tenancy  for contracts/paperwork.

• Tenant referencing, deposit protection and utility transfer £60 (incl. VAT).

• Arrangement fee of 12% on any actual repair costs.

• From £120 for serving legal notices, dealing with deposit disputes.

• Extra services available from £60 per hour for requested additional services like providing access for contractors, major works and dealing with insurance claims.

• Rent Guarantee Service is available from £36 per month depending on the rent. 

• *VIP level available for landlords who want extras included. 

All prices include VAT unless specified otherwise

Inventories condition reports and check-ins are charged as per independent inventory market rates and start from £140

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Tenant Fees

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There are no fees payable by the tenant to obtain the tenancy.

From 1 June 2019, if you start or renew a tenancy, you can only be charged fees in the following situations:

Late payment of rent: You will be charged a late payment charge of 3% APR  above the Bank of England base rate once you are 14 days late with rent.

Lost keys or fobs:  No fees are charged but tenants are responsible for paying, organizing, and obtaining replacement keys/fobs or getting a locksmith. We suggest that tenants take out contents insurance with liability cover and  replacement key cover in the event of loss, theft, or damage to keys or locks. 

Urban Jungle has Flexible monthly policies. Finally, fair insurance.
Choose the exact level of cover you need
on a pay as you go basis. Get a quote by clicking on the Urban Jungle link

Ending your tenancy early: Our standard tenancy is for a fixed term of 12 months with no break clause. If your landlord agrees to let you end your fixed-term tenancy early or lets you leave without giving notice, then you can be charged for the actual loss incurred  ( reasonable costs like inventory costs, reletting costs, rent insurance, and any legal notices served.) 

Changing or assigning your tenancy is not normally done. Charges for changes are capped at £50 (or reasonably incurred costs, if higher) for the variation or assignment of a tenancy.

The ban on tenant fees applies to new or renewed tenancy agreements signed on or after 1 June 2019 (see details https://www.gov.uk/government/collections/tenant-fees-act)